Privacy Policy

Here to Help respects your privacy and is committed to handling personal information responsibly and transparently.

Here to Help is operated by Creative Coaching, LLC. This Privacy Policy explains what information we may collect through the Here to Help website, how we may use that information, and the choices available to you.

Information We May Collect

When you contact Here to Help through our website, email, telephone, referral form, or other communication, we may collect information such as:

• Name
• Email address
• Telephone number
• Information you choose to include in a message or inquiry
• Referral information provided by a professional or other authorized person
• Information related to your interest in Here to Help services

Please do not submit highly sensitive information through ordinary website forms or email, including Social Security numbers, banking credentials, passwords, credit card information, detailed medical records, or other information that requires a higher level of security.

How We Use Information

We may use information we receive to:

• Respond to inquiries
• Communicate with individuals and families about our services
• Respond to professional referrals
• Determine whether Here to Help may be an appropriate resource
• Schedule conversations or follow-up
• Provide requested services
• Maintain appropriate client and business records
• Improve our website and services
• Communicate with clients, prospective clients, families, referral partners, and other individuals with whom we have an existing or developing relationship
• Send occasional service-related or informational email communications
• Protect the security and proper operation of our website and services

Email Communications

Here to Help may periodically communicate by email with clients, prospective clients, family members, professional referral partners, and others who have contacted us or have an existing business relationship with us.

These communications may include information about Here to Help services, resources, updates, or other information we believe may be relevant.

Recipients may opt out of marketing or promotional email communications at any time by using the unsubscribe option provided in the email or by contacting us at Hello@HereToHelp.Family.

Transactional, service-related, or individually requested communications may still be sent when appropriate.

Website Analytics and Advertising Technologies

We may use website analytics and advertising technologies, including services such as Google Analytics and the Meta Pixel, to help us understand how visitors use our website and to evaluate the effectiveness of our communications and advertising.

These technologies may collect information such as:

• Browser type
• Device information
• General geographic location
• Pages visited
• Time spent on the website
• Referring website
• Website interactions
• Internet Protocol (IP) address
• Cookie or similar technology identifiers

These third-party services may use cookies, pixels, or similar technologies according to their own privacy policies and practices.

Users may be able to limit certain tracking through browser settings, cookie controls, device settings, or privacy tools provided by the applicable third-party service.

Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support website functionality, understand site usage, improve user experience, and measure advertising effectiveness.

Some cookies may be placed by third-party services that support analytics, advertising, security, or website functionality.

Sharing of Information

Here to Help does not sell personal information.

We may share information when reasonably necessary with third-party service providers that assist us with functions such as:

• Website hosting
• Website analytics
• Email communication
• Customer relationship management
• Scheduling
• Client portal functionality
• Information technology
• Business operations

These service providers may receive information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information when required by law, legal process, or governmental authority, or when reasonably necessary to protect the rights, safety, security, or property of Here to Help, our clients, or others.

Professional Referrals

Professional referral partners may provide basic contact information about a client or family when they have appropriate permission to do so.

We ask referral partners not to submit sensitive financial, medical, legal, or authentication information through the website.

Submitting a professional referral does not automatically subscribe the referring professional or client to marketing communications.

Client Portal

Here to Help may offer clients access to an online client portal or other secure digital services.

Information submitted through a client portal may be governed by additional privacy, security, or service terms presented when the portal becomes available.

The availability of a client portal does not change our recommendation that highly sensitive credentials or information should only be provided through methods specifically designated as secure.

Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no website, email system, electronic transmission, or data-storage system can be guaranteed to be completely secure.

For that reason, users should not send highly sensitive information through ordinary email or general website forms.

Data Retention

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, protect our interests, and support legitimate business operations.

Your Choices

You may contact us to:

• Update or correct contact information
• Ask questions about information you have provided
• Request that we stop sending promotional emails
• Ask questions about our privacy practices

Certain records may need to be retained for legal, contractual, operational, or legitimate business purposes.

Third-Party Websites

Our website may contain links to third-party websites or services.

Here to Help is not responsible for the privacy practices, security, content, or policies of third-party websites. Visitors should review the privacy policies of those services separately.

Children’s Privacy

The Here to Help website and services are intended for adults and are not directed to children under 13.

We do not knowingly seek to collect personal information directly from children through this website.

Changes to This Privacy Policy

We may update this Privacy Policy periodically as our services, technology, or legal obligations change.

The effective date at the top of this page will indicate when the policy was most recently updated.

Contact Us

Questions about this Privacy Policy may be directed to: